Mission
Our Mission is to provide clinical diagnostic services with the highest quality and reliability catering the requirement of all sections of society.
We are committed to comply with the international standards & requirement of the quality management systems (ISO 15189:2012 & NABL 112) ensuring uniformity and accountability of services.
Vision
To be the leading medical diagnostic service providers for patients, physicians, hospitals and clinics offering the complete range of clinical diagnostic testing services and gratifying our clients with utmost care and customized solutions.
Quality Policy
Malvin DIagonostics’s continuous endeavor is to provide a range of branded diagnostic products and services to meet the requirements of all sections of society. For patients, our key driving forces & core values are; Care, Quality of products &Services, along with a strong Value for money connotation. Ethical standards shall be the foundation for all operations.
Malvin and its employees shall observe the highest ethical standards in the recommendation of our products to patients and physicians, management of business processes, and relationship with stake holders.
Our aim shall be to gratify our clients at all times with care and customised solutions through best-in-class laboratory practices and technology. Performance criteria will be constantly monitored to ensure uniformity and accountability of services.
Quality Objectives
- To become a key source of assistance to the Medical Practitioner and to build lifetime Value with both the doctor and the patient while continually improving our customer’s satisfaction levels.
- We shall be proficient & competent in the way we manage our operations, with productivity within defined TAT and cost-effectiveness, being the key focus areas in all management processes.
- We shall focus on continuous improvisation of quality of services and reduction in complaints.
- We shall ensure commitment, adherence and implementation of the policies and procedures laid down as per the guidelines of ISO 15189:2012 and ensure integrity of Quality Management System at all times
Articles and Blogs
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